Delivery within the UK mainland is FREE OF CHARGE. However, a surcharge of £25 will apply for delivery to the following destinations:-
- Scottish Highlands
- Northern Ireland
- Offshore Scottish Islands
- Isle of Man
- Isles of Scilly
- Channel Islands
- Isle of Wight
Please note that the above surcharge will be automatically applied at Checkout.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
Order Delivery Times
If your order is in stock, it will ship within five working days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the email address that you provided when checking out. If you do not receive tracking information from us within six business days of your order, please feel free to follow up with us at email@example.com. However, you will be pleased to know that the majority of our rugs in stock will be delivered to you 2-5 working days following your order with the exception of our "Rug Focus" brand which could take 10-15 working days to arrive with you. Please allow an extra 2-3 working days for delivery to the Scottish Highlands, offshore islands and Northern Ireland.