UP TO 50% OFF ALL RUGS IN OUR SPRING SALE! FURTHER 10% OFF AT CHECKOUT & FREE DELIVERY!

Delivery

 

Delivery

Delivery within the UK mainland is FREE OF CHARGE. However, a surcharge of £20 will apply for delivery to the following destinations:-

  • Scottish Highlands
  • Northern Ireland
  • Offshore Scottish Islands
  • Isle of Man
  • Isles of Scilly
  • Channel Islands
  • Isle of Wight

 

Please note that the above surcharge will be automatically applied at Checkout.

 

Order Confirmation

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorised your credit card for the purchase. As soon as we receive your order, we will automatically contact our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on back order or unavailable, we will void the pre-authorization and let you know via email. If your item(s) are available for immediate shipment within 5 working days, we will process the charges and submit the order for shipment.

 

Order Delivery Times

If your order is in stock and we process the charges to your credit card, it will ship within five working days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the email address that you provided when checking out. If you do not receive tracking information from us within six business days of your order, please feel free to follow up with us at orders@rugquarter.co.uk. However, you will be pleased to know that the majority of our rugs in stock will be delivered to you 2-5 working days following your order with the exception of our "Rug Focus" brand which could take 10-15 working days to arrive with you. Please allow an extra 2-3 working days for delivery to the Scottish Highlands, offshore islands and Northern Ireland.