The Rug Quarter is an online retailer providing competitive prices on quality rugs. We aim to provide a memorable experience when you shop at our online store by offering quality products with a first class customer service, which is second to none. We are based in Birmingham and are part of the eWay Group of stores, launched in 2016 to supply a vast range of products. However, after over 30 years experience in retail and customer services, founder, Mike Bailey felt that supplying hundreds or even thousands of different types of products makes it difficult and time consuming to specialise in any one particular field. He strongly believes that retailers should be able to offer their expertise in each and every one of their products. Therefore, having recognised a select few exciting niches and having visited a few manufacturers, Mike found the whole rug manufacturing process very interesting and decided that he wanted to brighten up people's homes with such beautiful rugs.
However, this wasn't enough because The Rug Quarter needed to be different and stand out from the crowd, so as well as offering customers a few extra discounted products that may go nicely with our gorgeous rugs, we decided to have cleaning materials on offer with many rugs as well as anti-slip mats. We now offer a nationwide on-site professional cleaning service and the icing on the cake has to be our interior design service.
We have managed to build up a reputable establishment online with distribution right across the UK and offshore islands. We have a great team and aim to grow our rug business more and more, offering our customers the best quality rugs available in the world today.
The Rug Quarter fundraises in aid of Cancer Research. Cancer Research UK is the largest charitable funder of cancer research in the world and will stay at the forefront of the global fight against cancer. We aim to be part of that fight and If you would like to be part of it too and donate to Cancer Research UK, you can do so via our fundraising page, which you can find here.
Finally, we know how difficult it is to contact online companies these days, trying to find a telephone number or having to go through so many help topics before you can find a way to contact them (if at all), so we have made life very simple for you to contact us. Not only do we have a very simple to fill in contact page, but we have a Live Chat facility at the bottom of every screen, our email address at the bottom of every page and our freephone 0800 telephone number at the top and bottom of every page. NO complicated number leaving you wondering how much your call is going to cost, NO call centre and NO automated message with a million call options. Just a human being on the other end of the line. Many of us will remember what that used to be like.
If you have any questions about our products, if you would like to check the availability of an item or if you would just like to say "Hello", please don't hesitate to use any of the above contact facilities. We are here for you.